DATA PROTECTION
Privacy Policy
We are committed to protecting your privacy and security.
Privacy Statement
Last Updated: January 10, 2026
01. Introduction
Nexrein Online Cyber Services ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
02. Information We Collect
We collect several types of information:
Personal Information
- Name and contact details
- Identification documents (ID, PIN)
- Payment information
- Business identifiers
Automated Data
- IP address and browser type
- Device information
- Usage data analytics
- Cookies and tracking
03. How We Use Your Information
We use the collected information for:
- Processing your service requests and orders
- Communicating with you about your account
- Processing secure payments via M-Pesa
- Improving our platform and user experience
- Complying with legal obligations
04. Information Sharing
We may share your information with:
- Government Agencies: Where required (e.g., KRA, eCitizen)
- Payment Processors: To facilitate transactions
- Service Providers: Operational partners
We never sell your personal data to third parties.
05. Data Security
We implement appropriate technical measures including encryption, secure servers, and access controls to protect your data. However, no internet transmission is 100% secure.
06. Your Rights
You have the right to:
- Access and correct your personal data
- Request deletion (subject to legal retention)
- Withdraw consent for processing
- Lodge a complaint with data authorities
07. Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: privacy@nexrein.com
Address: Nairobi, Kenya
By using our services, you acknowledge that you have read and understood this Privacy Policy.